In freight, success isn’t measured only by parcels delivered, it’s measured by the experience customers have along the way.

That’s why we’re proud to have reached a 4.5-star customer rating.

While the difference between 4.4 and 4.5 may seem small, it reflects hundreds of deliveries, customer interactions, and moments where our team has gone the extra mile to help.

When businesses choose a delivery partner, they’re looking for more than transportation. They want confidence that their shipments are in good hands and support is there when they need it. Customer reviews provide that reassurance, offering a genuine insight into the service experience behind the delivery.

We’re grateful to every customer who has taken the time to share their feedback. It motivates us to keep improving and reinforces what matters most: delivering a great customer experience every step of the way.

But don’t just take our word for it, see what our customers have to say about their Big Post experience.