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Big Post

Big Post commenced in 2011 to specialise in providing freight delivery and depot collection services around Australia. We have partnered with a number of different carriers to provide a complete and competitive transport network. We pride ourselves upon our customer service, our custom built technology platform, our depot collection network and our competitive rates. We place a lot of emphasis on maintaining our supplier relationships as well as working with our customers to improve our service offering.

Services

Business to Business

Our Business-to-Business (BTB) network is Australia wide and accommodates both parcel and palletised freight. Use this service when picking up from and delivering to a commercial business address. Heavy items such as skids and pallets require the presence of a forklift on pickup and delivery.

Business to Residential

We offer a variety of Business-to-Consumer (BTC) delivery solutions such as Tailgate Residential Deliveries and Scheduled Residential Deliveries in major cities with the availability of power tailgates and crane trucks to deliver heavy goods. In addition to this, we provide a cost effective “leave safe" or “signature required" delivery service for parcels and cartons.

Business to Depot

Big Post specialises in providing freight delivery services for pallets and cartons around Australia. We have a network of over 185 Collection Depots to send your heavy freight to for convenient collection by the receiver. This is an affordable alternative to residential deliveries of heavy skids and pallets. Our depots are located in all metropolitan centres as well as coverage in most major regional hubs.

Why Big Post?

Rates & Carriers

We offer great rates—and they keep getting better as our volumes grow! With no minimum spend required, you can book as few or as many jobs as you like, whenever it suits you. Plus, you’ll always receive outstanding customer service, no matter how often you book with us.

Choose from a selection of 20 of Australia’s best transport carriers, comprised of national, state and region-based carriers. Look forward to new carriers to choose from as we continue to expand our transport services and sharpen our rates.

I.T. Platform

Our system belongs to us, and is built by us with the assistance of our customers’ feedback and ideas. We are truly 'agile' from a technology perspective and so we are always looking for new ideas to improve our booking system. With the help of our customers we have built an easy-to-use platform that provides all of your quoting and consigning functions, including tracking, item/address management and much much more.

Customer Service

Call us and we pick up the phone! No offshore call centre or phone queue, just the same friendly staff willing to assist.

Integrations

Yes, we do have integration methods for popular e-commerce websites so you can inject our transport rates and services into your shopping cart.

Documentation for our integration methods is available upon request.

Freight Warranty

We provide a simple freight warranty that covers the cost of your item(s) and freight expense. The claim process is simple and quick. One of our consultants can talk you through the product and terms.

API

What is an API? It stands for “Application Program Interface.” In simple terms it means our system can talk to your system, from basic shopping carts to complex ERPs. We have documentation available upon request.

Get in touch

Phone

03 9544 5525 (8:30am to 5:00pm Monday - Friday AEST)
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If enquiring about opening an account with Big Post, please note we are unable to assist you if:

  • Your business despatches freight from a residential address.
  • You are an individual requiring a personal delivery.
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Contact Details